CRM stands for customer relationship management software. It’s a software designed to attract and retain customers in business. About CRM software and their role in small businesses There are many different CRM software available in the market. CRM is indispensable to all businesses including small businesses. If you are a small business owner, you can use any one of the … Read more
“We need leaders, who add value to the people and the organization they lead; who work for the benefit of others and not just for their own personal gain. Leaders who inspire and motivate, not intimidate and manipulate; who live with people to know their problems in order to solve them and who follow a moral compass that points in … Read more
The year 2013 will see many small businesses invest in SaaS (software as a service) to enhance business operations. Both established small business units and startups have seen the productivity of large-size companies multiply in the recent years because of big data and SaaS applications. Small businesses are aware that implementation of SaaS can help gather data from various social … Read more
“Small business needs to start growing again before we finally see strong growth in the overall economy. Small-business growth will translate into more hiring, increased needs for commercial real estate, capital expenditures and an increase in borrowing,” Terry, President of Sunovis Financial. Year 2012 has been a combination of ups and down for small businesses. With 2012 behind them, they … Read more
Most of us would have taken some time off to think about our successes and mistakes of the year 2012. Are there things you wish you’ve done differently? Are there any changes that you wish to bring about in your business this year? Probably. But then, that is the beauty of a new year – it’s a new beginning, a … Read more
There are few business owners who would dispute the argument that exceptional customer service is one of the core things that must be achieved in order for the business to be successful. It is an opinion that is supported by the results of the American Express Global Customer Service Barometer 2012. The latest in their series of annual reports found … Read more
Year 2012 has been a great saga of success, failure or stalemate for the small businesses. It has been the year where people around the world started getting the hang of using mobile Internet. This year, many small businesses made their websites smartphone and tablet compatible as they started acknowledging the growth of mobile technology. The mobile web made it … Read more
With less than two weeks before the New Year, along with the preparations in celebration to Christmas and New Years, your businesses should be getting prepared to file taxes. The question should be, are you prepared to file your business tax? Tax filing for small business is made simpler by the guidance and information provided by the Internal Revenue Service … Read more
The holiday rush starts between Thanksgiving and Christmas. Small businesses should plan to handle the holiday rush at the same time in planning for the coming New Year. You have to prepare for the New Year in such a way that you do not carry over the baggage from the current year. Before you plan to upgrade your business or … Read more
“The only thing we know about the future is that it will be different.” – Peter Drucker (Management Guru) Whatever be the type and size of your business, your strategic plans will play a pivotal role in the growth and success of your organization in the coming year. What to expect in the coming year depends on how you design … Read more
