Still Working on that Elevator Pitch?

Still Working on that Elevator Pitch?

An elevator pitch is an overview of an idea, product or service that a person gives to another person or an audience to get the conversation started. The time duration for an elevator pitch varies from just 30 seconds to two minutes. Make sure your audience understands what you are talking about and what’s in it for them in the … Read more

Posted in Customer Relationship Management, Sales & Marketing, Small Business University
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What is CRM’s role in small business?

CRM stands for customer relationship management software. It’s a software designed to attract and retain customers in business. About CRM software and their role in small businesses There are many different CRM software available in the market. CRM is indispensable to all businesses including small businesses. If you are a small business owner, you can use any one of the … Read more

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Looking for opportunity in unhappy customers

Looking for opportunity in unhappy customers

Recently, I had gone to lunch with my husband in a small restaurant near his office. I ordered a Greek Country salad, cheese and tomato pasta and Gap juice (mix of guava and pear). I had almost finished half of my pasta, when I noticed there was a small bit of polythene in my pasta. I called the bearer and … Read more

Posted in Customer Relationship Management, Know your Business, Small Business University
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8 Expert Advices on Building a Relationship with your Customers

8 Expert Advices on Building a Relationship with your Customers

“The purpose of business is to create and keep a customer.” -Peter Drucker (Management Consultant) A customer is the best friend of any small business owner and their relationship is key to any marketing strategy. Customers play a vital role in brand building and positioning your products in this competitive market. There may be many reasons why a customer/client may … Read more

Posted in Customer Relationship Management, Networking, Sales
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