How do I setup my UPS shipping account?

Posted by Puneet Yamparala

To setup your UPS shipping account please follow these steps: Create a free account in Apptivo using this link https://www.apptivo.com/app/signup.jsp Please provide your Apptivo Username (email id used for registering) and password to your account manager Create a “My UPS” account here Please provide your UPS account access info to your account manager Your account manager will log-in to your … Continue reading


What is a tracking number?

Posted by Puneet Yamparala

Tracking number is generated at the time of shipping as well as shipping label. This number is sent to the user through an email. It is used to keep track of the shipped item. It gives the exact details about the current location of the shipped item and the reaching time of the item.



Why is shipping cost not being added to orders?

Posted by Puneet Yamparala

There are three possible reasons why the shipping cost is not being charged. The dimensions of the product which you are trying to ship is larger than what your shipping partner accepts – to fix this try interchanging length and width specifications for the product The item specifications are not entered in “Product Management” > Items > Item name > … Continue reading


How do I get rid of the header and footer being printed in my UPS label?

Posted by Puneet Yamparala

The extraneous characters being printed in your UPS label are due to your browser settings. To remove the header and footer, go to the “File” menu of your browser (top left) and select “Page Setup”. In the “Header and Footer” tab, select “blank” in the drop down for all fields available. Note: some browsers might have a different setting. Google … Continue reading