In recent years the global marketplace has changed a lot. Businesses are no longer restricted by borders or location. Customers can be from any part of the world. E-commerce is already having a major share in the market and is growing at breakneck speed. However there is lot of completion in this field. Only the fittest will survive in this … Continue reading
Posts Categorized: eCommerce Tips for Small Businesses
The Growing Importance of CRM in eCommerce Sphere
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Customer relationship management is one of the keys to success of an enterprise, irrespective of its size. Though in the past, CRM was popularly used in the Business-to-Business, its slowly gaining importance in the Business-to-Customer space. To be more specific it’s gaining significant importance of CRM for eCommerce business. One of the reasons for the significant shift in the CRM … Continue reading