There are three possible reasons why the shipping cost is not being charged. The dimensions of the product which you are trying to ship is larger than what your shipping partner accepts – to fix this try interchanging length and width specifications for the product The item specifications are not entered in “Product Management” > Items > Item name > … Continue reading
The extraneous characters being printed in your UPS label are due to your browser settings. To remove the header and footer, go to the “File” menu of your browser (top left) and select “Page Setup”. In the “Header and Footer” tab, select “blank” in the drop down for all fields available. Note: some browsers might have a different setting. Google … Continue reading
Apptivo calculates the tax on all orders and then sends the information to Google Checkout, as a result, if you happen to enable tax calculation in Google Checkout, your customers will be double charged. To fix this issue, log-in to your Google Checkout account and go to Settings>Tax Setup. Select “Not Charging Taxes” as the option for “How do you … Continue reading
The missing browse button is due to a missing plug-in in your browser. To install the plug-in, please go to “Sales Module >Dashboard” on the left navigation, you will see an icon in the middle of the screen, please click the icon and install the plug-in. After the installation, you should able to see the “Browse” button.
Apptivo allows you to integrate your E-Commerce with Google analytics. Follow the following steps to enable Google analytics for your site. Step 1: Create a Google analytics account at http://www.google.com/analytics/ Step 2: Follow the directions in Google analytics to Add your website Step 3: Copy the google analytics tracking code which is generated by Google Analytics Step 4: Paste the … Continue reading
