Apptivo has developed and enhanced the support for ecommerce sites. Download the following brochure to find out more about Apptivo’s ecommerce software as a service offering.
TitlePuneet Yamparala | Posts By: Puneet Yamparala
Customer Relationship Management (CRM) Quick Guide
The CRM functionality in Apptivo consists of Pre-Sales, Sale and Post-Sales activities. Please follow the following steps to get started with the customer relationship management software functionality in Apptivo. 1. Provide access to team members , to the Sales and Customer Service modules. 2. The first step in Pre-Sales activities is creating leads potential customers. 3. Once a Lead is … Continue reading
Why is shipping cost not being added to orders?
There are three possible reasons why the shipping cost is not being charged. The dimensions of the product which you are trying to ship is larger than what your shipping partner accepts – to fix this try interchanging length and width specifications for the product The item specifications are not entered in “Product Management” > Items > Item name > … Continue reading
How do I get rid of the header and footer being printed in my UPS label?
The extraneous characters being printed in your UPS label are due to your browser settings. To remove the header and footer, go to the “File” menu of your browser (top left) and select “Page Setup”. In the “Header and Footer” tab, select “blank” in the drop down for all fields available. Note: some browsers might have a different setting. Google … Continue reading
Why are my Google Checkout customers beign charged the Sales Tax twice?
Apptivo calculates the tax on all orders and then sends the information to Google Checkout, as a result, if you happen to enable tax calculation in Google Checkout, your customers will be double charged. To fix this issue, log-in to your Google Checkout account and go to Settings>Tax Setup. Select “Not Charging Taxes” as the option for “How do you … Continue reading
How do we attach documents to send a fax or email when we cannot see the browse button for attaching?
The missing browse button is due to a missing plug-in in your browser. To install the plug-in, please go to “Sales Module >Dashboard” on the left navigation, you will see an icon in the middle of the screen, please click the icon and install the plug-in. After the installation, you should able to see the “Browse” button.
Swathi Jewelleries eCommerce site live
Swathi Jewelleries is a direct importer of gold and fashion jewelery from all over the world. They power their eCommerce business using Apptivo. With the help of Apptivo their old site was redesigned to have a new and refreshing look making their site a one of a kind jewellery site. Swathi makes use of the fully integrated affiliate marketing functionality … Continue reading
Apptivo CRM pilot customer
Convaid provides special needs children, adults, and their families the highest quality compact-folding lightweight wheelchairs. To support its sales activities, Convaid uses Apptivo’s free CRM software. Their whole sales process right from prospecting for customers to providing customer service is integrated through Apptivo.
TekYogi Business Solutions
TekYogi Business Solutions strives to create value and differentiation in the customer experience by delivering enterprise-wide information technology solutions. They specialize in re-engineering business processes and applications, and creating easy-to-use tools and products. Their website is built by and integrated with Apptivo.
Preventing spam filters from blocking mails sent through Apptivo
Sometimes, the mails which are sent from Apptivo might get blocked by the mail recipient’s spam filters. This happens very rarely, but to make sure that all your mails are delivered correctly we recommend the following steps. Go to your Domain’s DNS control Panel (Available in Godaddy. If your hosting company does not provide such a control panel, contact your … Continue reading
