Author Archives: Maggy

Word-of-Mouth and Reputation Goes a Long Way

Posted on January 9, 2012 by Maggy
Word-of-Mouth and Reputation Goes a Long Way

Business Summary ServiceMaster by Best (SMB) is a regional cleaning and restoration business. SMB was incorporated in the State of Kansas in July 2003 as Best Corporation. SMB serves clients generally located in Sedgwick and Butler Counties of Kansas. They also serve clients in other parts of the state that are based in Wichita and surrounding areas upon special request. They are in the business of finding solutions for our clients. There are two basic production divisions within the company, commercial cleaning & restoration and residential cleaning & restoration. Building Client Trust Every call that ServiceMaster by Best receives, they … Read more

Posted in Branding, Sales & Marketing
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In Three Years 1-800-GOT-JUNK? Got Classified in the Same World Class Level as Apple, American Express, Harley Davidson

Posted on January 6, 2012 by Maggy
In Three Years 1-800-GOT-JUNK? Got Classified in the Same World Class Level as Apple, American Express, Harley Davidson

Business Summary 1-800-GOT-JUNK? is pioneering an industry that is helping residents and businesses remove junk and regain space. Whether it’s a pile of household junk in the garage or a warehouse full of office furnishings, 1-800-GOT-JUNK? removes it for you, making the ordinary business of junk removal exceptional. They are passionate about recycling and donating to charity. 1-800-GOT-JUNK? was founded in 1989 and now operates throughout North America and Australia. Is trust Really That Important? Customer trust is extremely important to 1-800-GOT-JUNK? because they strive to be an admired brand in each of their regions that they operate, as well … Read more

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What is the Lifeblood of Money Crashers?

Posted on December 28, 2011 by Maggy
What is the Lifeblood of Money Crashers?

Business Summary Money Crashers is an online personal finance site, devoted to helping people make smarter money decisions in their everyday lives. They provide valuable and relevant information on a variety of topics ranging from ways to save money in your everyday life, retirement, and investments. Their diverse topics range from how to make your home more energy efficient to extreme couponing to the best cash back credit cards. Why is Trust important for Money Crashers? Customer trust is the lifeblood of the business. Competition in the industry is high, and there are many other places readers can go for … Read more

Posted in Growing Your Business, Online Marketing
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Small Business Owners Scoop on How to Gain Trust

Posted on December 23, 2011 by Maggy
Small Business Owners Scoop on How to Gain Trust

What is this thing called trust? Well, according to Webster dictionary, trust is an “assured reliance on the character, ability, strength, or truth of someone or something.” Wouldn’t it be nice to know right away if a business could be trusted or not? Especially if one is buying a pricey item off a site and that business has no physical store. It’s hard for consumers to trust a business that they have only heard of once, but now, with TrustedBusiness.com, it gives consumers a little more reassurance that you’re business is actually a legitimate business and not a con. What … Read more

Posted in Branding, Online Marketing, Sales & Marketing
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3 Ways to Earn Customer Trust

Posted on December 21, 2011 by Maggy
3 Ways to Earn Customer Trust

How are you earning your customers trust through social media? Here are three ideas to keep in mind when trying to earn the trust of your customers. Respond Quickly to all Bad Comments A “Thank you” can go a long way when you are acknowledging someone for writing a nice comment or a review on one of your social media networks. Every business should respond to all good and bad comments that have been written about them. Manage an unlimited number of contacts for FREE using Apptivo’s Customers App It is also important to make sure you know how your … Read more

Posted in Know your Business, Small Business University
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87% Believe that Customer Reviews Makes a Business Trustworthy

Posted on December 20, 2011 by Maggy
87% Believe that Customer Reviews Makes a Business Trustworthy

Business Summary Shawn Trautman has captured national attention as a businessman and Lead Instructor in over 50 top-rated DVDs including Dance Lessons 101. Shawn’s success as an instructor can be attributed to his pioneering, multi-faceted approach to learning through video and relationship building. Dance Videos Direct, and the Shawn Trautman brand of dance instruction, has developed one of the most original and successful dance instruction methods for teaching new dancers. His Dance Collection has taught countless numbers of people how to dance in the comfort of their own homes since early 2005 and is now one of the best-selling dance … Read more

Posted in Growing Your Business, Streamlining Business Processes
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10 Inspirational Marketing Quotes You Must Know

Posted on December 5, 2011 by Maggy
10 Inspirational Marketing Quotes You Must Know

We have complied a list of 10 marketing quotes. Tweet these quotes by clicking on the twitter bubble. “If you wait until there is another case study in your industry, you will be too late” – Seth Godin “We’re all learning here; the best listeners will end up the smartest.” – Charlene Li & Josh Bernoff   “Money follows passion—not the other way around.” – David Garland “The future of business is social.” – Barry Libert “Think like a customer” – Paul Gillin “Smartphones are reinventing the connection between companies and their customers” – Rich Miner “You want to invent … Read more

Posted in Growing Your Business, Small Business University
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8 Great Visual Marketing Ideas you Must Know

Posted on November 14, 2011 by Maggy
8 Great Visual Marketing Ideas you Must Know

We have selected 8 great visual marketing ideas for your business taken from the book Visual Marketing, by David Langton and Anita Campbell. David Langton is a visual communication designer, blogger, and author of visual design. Anitca Campbell is the CEO and founder of Small Business Trends, http://smallbiztrends.com. 7. How Many Ways Can You Destroy Your Printer? Going Viral with a Youtube Video Contest That Plays upon Customer Frustrations Takeaway Tip Contests, especially ones with user-submitted videos, can go viral if the subject matter is interesting enough. It’s not the number of entries–but how well the contest “speaks” to your … Read more

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Top 20 Project Management Experts to Follow on Twitter

Posted on November 1, 2011 by Maggy
Top 20 Project Management Experts to Follow on Twitter

In light of International Project Management Day (IMP day) coming up on November 3rd, 2011, we have gathered a list of Project Management Experts on Twitter for your viewing pleasure. Learn more about IPM day at http://www.internationalpmday.org/. Want a FREE Project Management tool? Check out Apptivo’s Project Management Top 20 Project Management Experts On Twitter View more presentations from Puneet Yamparala Get your badge here. Kick back your feet and learn from these great project managers: Storm Cunningham Thomas Kennedy Bernardo Tirado Jeanne Bradford Project Management Institute Anne Samoilov ProjectManager.com Susanne Madsen Bas de Baar Steve Maul Sean Hull Nelson … Read more

Posted in Management, Small Business University
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Win an iPad 2! 12 Days Left!

Posted on October 26, 2011 by Maggy
Win an iPad 2! 12 Days Left!

There is a week and a half until the Social Biz Page Contest is OVER, ending on November 6, 2011. This is your week and a half reminder for your chance to win a brand new iPad 2, Nikon S3100 digital camera, or an Ultra Flip HD video camera. See instructions here. Here are the top 5 contestants so far (in no particular order): Hunger Blitz Ltd. Virtual Assistant Services by J. May R&S Entertainment ltd. Smriti Consulting Services Ltd. Well Equipped Start sharing your Social Biz Page with your customers, clients, friends, and family! Share on social media sites … Read more

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