Tag Archives: CRM

The Importance of Effective CRM for Small Business Success

There are few business owners who would dispute the argument that exceptional customer service is one of the core things that must be achieved in order for the business to be successful. It is an opinion that is supported by the results of the American Express Global Customer Service Barometer 2012. The latest in their series of annual reports found … Read more

Posted in Growing Your Business, Small Business University
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How Online CRM Helps Real Estate

How Online CRM Helps Real Estate

Real estate is a traditional example of relationship and sales driven industry. It has complex referral models and is built solely on commission incentives and long sales cycles. Remember, each transaction is unique and the real estate business operates in a very competitive environment where retention of the tenants and sales is directly related to the value of the asset … Read more

Posted in Small Business University, Streamlining Business Processes
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Apptivo Contacts App Demo for CRM

Apptivo Contacts App Demo for CRM

Every customer relationship management system needs a comprehensive, yet flexible, contact management system.  Apptivo offers the best of CRM contact management, and your contact database integrates directly with all of the other small business apps available with Apptivo.  Take a look at our video to get a better idea of it’s capabilities, or click to learn more about contact management.

Posted in Apptivo Answers
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Apptivo Sales Leads App Demo

Apptivo Sales Leads App Demo

The Best Small Business CRM is essential when you want to grow your business in the era where customer service reigns king.  Apptivo provides a comprehensive suite of CRM Apps, with the Leads App at its core.  This app manages all sales leads within your business, and allows sales staff to easily track all activities and information related to a … Read more

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Apptivo Sales Opportunities App Demo

Apptivo Sales Opportunities App Demo

Free Small Business CRM is essential when you want to expand your business when on a budget.  Apptivo provides a comprehensive suite of CRM Apps, with the Opportunities App paired up to operate with the Sales Leads App.  Opportunities can either be converted from sales leads, or entered directly into the system when a new sale presents itself.  See the … Read more

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Demo for Converting Sales Leads for Small Business CRM

Demo for Converting Sales Leads for Small Business CRM

The use of CRM software is essential to any small business.  In order to efficiently track your sales process, you need to transfer sales lead information seamlessly to others throughout the team.  This video shows how to convert your Apptivo Sales Leads into sales opportunities, contacts, and customers.  Take a moment to watch the video, then read more about the … Read more

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Apptivo Customer Relationship Management Capabilities

Apptivo Customer Relationship Management Capabilities

Apptivo’s CRM capabilities are extensive. Apptivo provides a complete end-to-end sales cycle. This presentation gives you an overview of the wide range of CRM functionality provided by Apptivo. Apptivo CRM Capabilities View more presentations from apptivo.

Posted in Know your Business, Small Business University
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Customer Relationship Management (CRM) Quick Guide

Customer Relationship Management (CRM) Quick Guide

The CRM functionality in Apptivo consists of Pre-Sales, Sale and Post-Sales activities. Please follow the following steps to get started with the CRM functionality in Apptivo. 1. Provide access to team members , to the Sales and Customer Service modules. 2. The first step in Pre-Sales activities is creating leads potential customers. 3. Once a Lead is created, your sales … Read more

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Apptivo CRM pilot customer

Convaid provides special needs children, adults, and their families the highest quality compact-folding lightweight wheelchairs. To support its sales activities, Convaid uses Apptivo’s free CRM functionality. Their whole sales process right from prospecting for customers to providing customer service is integrated through Apptivo.

Posted in Client Stories, Success Stories
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