Four Ideal Tools That Every Small Business Needs

Posted by Maya Pillai

To make your brick ‘n’ mortar or an e-commerce small business a success you need to have a set of tools that will help you access your data from anywhere and at any time. When you are starting small you would be wary of the various expenses that are likely to be incurred and this makes you reluctant to try … Continue reading


Small Business Owners Should Consider Using Business Software

Posted by Maya Pillai

Small and mid-sized business propel the economy. These businesses contribute to the country’s non-farming GDP by employing majority of the country’s workforce. A survey conducted in 2014, revealed that in spite of the consumers supporting small businesses, there has been decrease in the growth of the small business sector. The study further revealed that one of the obstacles to growth … Continue reading


Why Small Businesses Need a CRM (Customer Relationship Management) Solution

Posted by Maya Pillai

CRM (Customer Relationship Management) is no longer an unknown term today. Many business organizations have leveraged CRM for business management in order to generate more profits and revenue. It is a myth that small businesses cannot afford CRM. Thanks to the cloud ERP technology, almost every major CRM solution is available as SaaS (Software as a Service). Small businesses do … Continue reading


How to choose the right CRM software for your business

Posted by Maya Pillai

In all businesses customer is king. The importance of crm is the most tangible approach in maintaining such customers efficiently. Today many crm packages for small businesses are available which are designed to better service existing customers as well as attract new ones. It is highly recommended that you use a quality CRM tool to leverage state-of-the-art technology and automate … Continue reading


Efficient Small Business CRM Means Keeping it Simple

Posted by Maya Pillai

In the past, the owner/managers of small businesses knew each of their customers by name rather than by a customer code. Customer relationship management was practiced even in those days to make the businesses successful unknowingly. However, things have changed. As businesses grow, it becomes more difficult to relate to a customer on a more personal level. As the business … Continue reading


What are the essential features of an online project management tool?

Posted by Maya Pillai

Today is the era of online project management tools. Though there are many tools for prioritizing tasks and time management, a collaborative project management will be of much help in maintaining your business effectively. These have all the essential functionality to help the project managers and their teams execute projects successfully. The whole project management process is automated and simplified. … Continue reading


The Importance of Effective CRM for Small Business Success

Posted by Guest Blogger

There are few business owners who would dispute the argument that exceptional customer service is one of the core things that must be achieved in order for the business to be successful. It is an opinion that is supported by the results of the American Express Global Customer Service Barometer 2012. The latest in their series of annual reports found … Continue reading


How Online CRM Helps Real Estate

Posted by Maya Pillai

Real estate is a traditional example of relationship and sales driven industry. It has complex referral models and is built solely on commission incentives and long sales cycles. Remember, each transaction is unique and the real estate business operates in a very competitive environment where retention of the tenants and sales is directly related to the value of the asset … Continue reading


Apptivo Contacts App Demo for CRM

Posted by Apptivo Business Advisory Team

Every customer relationship management system needs a comprehensive, yet flexible, contact management system.  Apptivo offers the best of CRM contact management, and your customer contact software database integrates directly with all of the other small business apps available with Apptivo.  Take a look at our video to get a better idea of it’s capabilities, or click to learn more about … Continue reading