Do your customers trust you?

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“Don’t open a shop unless you like to smile.” – Chinese proverb A few decades back, small business owners interacted with people face to face. Today, SMB owners interact through email, mobile phones, online chat, Skype or FaceTime. Customers can like products, people, restaurants, photos and companies on social media platforms such as Facebook, Google Plus, Twitter or LinkedIn. Technology … Read more


How important is Goodwill in a Business?

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“Goodwill is the one and only asset that competition cannot undersell or destroy.” – Marshall Field (American Businessman, 1834- 1906) The economy is slowly coming out of the slump and every business, irrespective of its size, experienced a downturn. One of the reasons many businesses survived the economic uncertainty is because of their longstanding goodwill. So what is “Goodwill” all … Read more


Word-of-Mouth and Reputation Goes a Long Way

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Business Summary ServiceMaster by Best (SMB) is a regional cleaning and restoration business. SMB was incorporated in the State of Kansas in July 2003 as Best Corporation. SMB serves clients generally located in Sedgwick and Butler Counties of Kansas. They also serve clients in other parts of the state that are based in Wichita and surrounding areas upon special request. … Read more


In Three Years 1-800-GOT-JUNK? Got Classified in the Same World Class Level as Apple, American Express, Harley Davidson

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Business Summary 1-800-GOT-JUNK? is pioneering an industry that is helping residents and businesses remove junk and regain space. Whether it’s a pile of household junk in the garage or a warehouse full of office furnishings, 1-800-GOT-JUNK? removes it for you, making the ordinary business of junk removal exceptional. They are passionate about recycling and donating to charity. 1-800-GOT-JUNK? was founded … Read more


What is the Lifeblood of Money Crashers?

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Business Summary Money Crashers is an online personal finance site, devoted to helping people make smarter money decisions in their everyday lives. They provide valuable and relevant information on a variety of topics ranging from ways to save money in your everyday life, retirement, and investments. Their diverse topics range from how to make your home more energy efficient to … Read more



3 Ways to Earn Customer Trust

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How are you earning your customers trust through social media? Here are three ideas to keep in mind when trying to earn the trust of your customers. Respond Quickly to all Bad Comments A “Thank you” can go a long way when you are acknowledging someone for writing a nice comment or a review on one of your social media … Read more


87% Believe that Customer Reviews Makes a Business Trustworthy

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Business Summary Shawn Trautman has captured national attention as a businessman and Lead Instructor in over 50 top-rated DVDs including Dance Lessons 101. Shawn’s success as an instructor can be attributed to his pioneering, multi-faceted approach to learning through video and relationship building. Dance Videos Direct, and the Shawn Trautman brand of dance instruction, has developed one of the most … Read more