Today’s consumers rely on the social media channels to research on the products or services that they wish to purchase in the near future. It’s a competitive business out there and if a small business has to be successful, it has to have its sales and marketing strategies in place to convert the prospects into leads and leads to warm … Continue reading
B2B outbound sales approach have evolved with time as the businesses today are more focused on qualitative relationship where the role played by a company’s sales representative is more of a trusted advisor. Traditional outbound sales was all about the number games that were measured quantitatively while the modern approach focuses on the quality and how the relationships are built … Continue reading
Customer, who was the king yesterday, is today an emperor. They have the power to make and break your business. In this technological world, any wrong move your customer support personnel makes will immediately be displayed by the customer on one of the many social media platforms. This can damage your business to a certain extent. Remember, a returning customer … Continue reading
With the New Year around the corner, you as an entrepreneur would have already made your resolutions, strategies and other relevant plans to take your business to the next level. There are many who would be planning to venture into business and those who would like to diversify their business. There are many small business events that give an insight … Continue reading
It is the customers who have the power to make or break a business. Hence it is essential that enterprises focus on customer satisfaction and loyalty. There exist time tested techniques to bond with customers and positively influence their buying decisions to your favor. Go the extra mile to make customers feel special– Smile and welcome your customers with genuine … Continue reading
An invoice is an important business document regardless of the type and size of the business. You can rightly define an invoice as a document that you as a small/medium/large business owner would send to your clients or customers intimating them that the payment for the services your firm rendered is due. A professional yet simple invoice template will outline … Continue reading
When you are in charge of a new team, you need to understand that whether they have previous sales experience or not, professional training and careful guidance will be necessary to ensure they flourish in this new sales environment. If you are struggling to come up with a sales training programs that incorporates everything your new team will need to … Continue reading
“The purpose of business is to create and keep a customer.” –Peter Drucker (Management Consultant) A customer is the best friend of any small business owner and their relationship is key to any marketing strategy. Customers play a vital role in brand building and positioning your products in this competitive market. There may be many reasons why a customer/client may … Continue reading
